Group: Super Administrators
Joined: Dec. 2001
||Posted: April 03 2005,3:36 pm
|Quote (cujosquire @ April 03 2005,5:03 pm)|
|I did ask, and you didn't respond. It's hard to respond by any other means when all other options such as email are blocked. Yahoo was your only available messenger I had. So sorry for trying my only options and informing you of extra account that may clutter your forum. Just trying to help.|
I should have stated that, email was not receieved instead of site did not send it.
And we do appreciate your letting us know there 'MAY' be a problem. I am not what is meant by 'email is blocked' unless you mean in my personal profile, where yes it is, for obvious reasons. Of course the best option to make contact for something like this (support issue) would have been HERE.
Messange Sent To: inavicache 4/20/2005
cujosquire (9:34:13 PM): i signed up for navicache forum, never received confirmation email... tried to change my email or have another one sent, can't find the link to have this done. I was able to change my email address to new address and it sent me a confirmation email. I click on the link and said email was changed. however i still can't access anythign on the forum other then read it. how come i can't post or reply to messages?
Again, this was sent to my Yahoo Messnger account and I very rarely ever go there. If you have questions or difficulty on the site, I would suggest the official contact page vs. a personal message to an offsite account.
Were you, or were you not asked to remove magellan basemaps from your site in the past? This may not have arose into a full legal matter but you were hosting copyrighted material.
I believe if you look through our forums (as you obviously have) this question has already been answerd by my post of a couple years ago that states "the basemaps are no longer available and have been removed at the request of Magellan".
Again, no 'LEGAL' action prompted this and if I felt it was necessary (which it is not) I would have posted a copy of the email from our Magellan contact at that time. As I said before, you should refrain from assumptions.
Magellan did fix it in the past, took me 3 months to get them to accept the unit between the foreign lady on telephone telling me she didn't know to them not returning phone calls. Finally got a nice gentleman to return an email and was able to get the unit fixed. Used the unit twice and it crashed again. Just spoke with them on the phone the other day (thursday or friday). They said the extended 90 day warranty they gave me on the unit does not cover the corrupted basemap, only hardware. That it will cost maintenace fee of $60 plus I have to ship it.
Curious, did you explain this was an ongoing issue (same issue) as before. The fact that the basemap keeps getting corrupted 'may' indicate a hardware issue which would then be covered. Now if this is happening as a result of trying to upload or alter the basemap (they can tell) then this probably would not be covered.
So now i'm at the point, why should i ship it back to them again. it crashed after two more uses, it must obviously have more wrong with it that it loses the map. Now I'm trying to figure out how to upload the maps myself.
Uploading it is not the hard part, obtaining it is as they (Magellan) now frown upon distribution outside their support department. I will assume you did not have a back-up of your original basemap?