Forum: Using The Website
Topic: Login Time
started by: PC Medic

Posted by PC Medic on Mar. 02 2004,1:14 pm
There seems to be some confusion as to how the auto logout works, so I thought I would post this guideline.

When you login to your MyNavicache account and go to 'Edit Account Information', you will see an option  'Login Period'. This is the amount of time (in seconds) that you will remain logged in should you close your browser without first logging out. Many who do not share their PC's use the option to prevent having to login each time they visit the site.

The following are examples of acceptable entries for this field and the amount of time they represent.

Enter Value      Logout Period
----------        ------------
0                     Logged out when browser closes (Default)
3600                1 Hour
86400              1  Day
604800             1 Week
2592000           1 Month
31536000          1 Year

Now these are just examples and you can use others, but remember there is a limit. I do not recommend exceeding one year and that should be more than enough for anyone.

Also keep in mind that this is not recommended if you are accessing the system from a shared PC as anyone following behind you on that PC will then be logged into your account should you forget to log-out when leaving the site.



Posted by YardBoy on Mar. 02 2004,4:16 pm
Quote (PC Medic @ Mar. 02 2004,3:14 pm)
There seems to be some confusion as to how the auto logout works...

**tossing blond head from side-to-side**

Did someone say "confused"?  I'm OK now  :2cool

Posted by welch on Mar. 02 2004,5:45 pm
MyNavicache can be accessed only at the main Navicache site, not the forums, right?
Posted by PC Medic on Mar. 02 2004,8:41 pm
Well, depends on what you mean. If you mean can you get to your MyNavicache page directly from the forums, yes you can by selecting it from the link in the menu at the top of page in the Forums. If you mean can you change any of the information that appears in your MyNavicache profile by changing it in your Forums profile, again the answer is yes.
Posted by duke on Mar. 28 2004,3:23 pm
ok...I changed my account to a  'Log in Period' of 1 year...hope that helps and I don't have to continue to log in and have probs. Anything else I should do? :)
Posted by PC Medic on Mar. 28 2004,5:01 pm
That should do it.

If you do have problems then of course please be sure to < Contact Us >.

Posted by YardBoy on April 01 2004,10:19 am
Quote (duke @ Mar. 28 2004,5:23 pm)
ok...I changed my account to a  'Log in Period' of 1 year...hope that helps and I don't have to continue to log in and have probs. Anything else I should do? :)

I also changed to "one year", and the length of time is probably stored on our machines as a "cookie".  The log-on convenience worked for a time until I installed protective anti-spyware software on my machine.  Spyware has become so invasive, it's important to protect yourself (I had 1800 WildTangent tracking cookies on my machine).  Cookies are helpful to some, but most protection considers them spyware.  Perhaps the "one year" permissions could be stored on the NaviCache server side?
Posted by PC Medic on April 01 2004,5:38 pm
The time you select is stored in your profile, but needs the cookie (stored on your machine) to function. I am not sure what "anti-spyware" you have installed, but most have a custom setting which allows you to select a specific site(s) that cookies are to be allowed from.


Posted by Scout on April 02 2004,8:15 am
Quote (YardBoy @ April 01 2004,11:19 am)
The log-on convenience worked for a time

Same here. I don't have to log in as often anymore, but most days I still do, even though I have my timeout setting at a week. I haven't figured out a pattern yet.
Posted by PC Medic on April 02 2004,3:42 pm
Scout,

What browser and OS are you using? Another user that was having this issue found it was due to having Disk Cleanup as a sceduled event on his system every Saturday noight. It would delete his cookies each time it ran resulting in his having to login even though he was set for 1 month. Also anything like Norton Internat Security or other Firewall running that may be effecting cookies on your system.

Posted by Scout on April 03 2004,5:49 am
Windows XP and IE 6. My cookies are not the culprit. They are being set and not deleted. It's unpredictable on three different computers that I use regularly.
Posted by PC Medic on April 03 2004,7:31 am
Quote (Scout @ April 03 2004,7:49 am)
Windows XP and IE 6. My cookies are not the culprit. They are being set and not deleted. It's unpredictable on three different computers that I use regularly.

That being the case I would recommend 'deleting' the cookies and then logging in again. While useful for this type of feature cookies are not perfect and sometimes have problems where deleting and rebuilding them is the only fix.

As before another possibility is a firewall of some sort, are you behind one?

Also, are you logging in throough your MyNavicache account, or through the forums?



Posted by YardBoy on April 03 2004,9:57 am
Quote (PC Medic @ April 03 2004,9:31 am)
... Also, are you logging in throough your MyNavicache account, or through the forums?

Even tho I've gone to the Forums to then discover my login "expired", I'm very cautious to back out to the HomePage and only use the Member Login.

I suspect Cookies.  At home, my SpyWare/Cookie protection is an app called "Guard-IE" and it allows me to manage the 19+ NaviCache Cookies.  At work (I've returned to India), I use "Spy Sweeper" (rated #1 in MAR 2 PC Magazine), but it doesn't let me manage cookies selectively.  It wipes out all cookies and is probably the root of my NaviCache issues.

Posted by GeoRockers on April 03 2004,5:28 pm
Greetings to All!

Quote (Scout @ April 03 2004,4:49 am)
Windows XP and IE 6. My cookies are not the culprit. They are being set and not deleted. It's unpredictable on three different computers that I use regularly.


The next time you notice that you are no longer logged into the forums, would you please click the "My Navicache" link in the menu bar to see if you are still logged into the caching section?

If so, would you please click the "Discuss caching" link to bring you back to the forums.

Are you now logged in?


Quote (Yardboy @ April 03 2004,8:57 am)

It wipes out all cookies and is probably the root of my NaviCache issues.


Yes, I agree.


George

Posted by Scout on April 05 2004,8:26 am
Quote (GeoRockers @ April 03 2004,6:28 pm)
The next time you notice that you are no longer logged into the forums, would you please click the "My Navicache" link in the menu bar to see if you are still logged into the caching section? If so, would you please click the "Discuss caching" link to bring you back to the forums. Are you now logged in?

Yes.
Posted by GeoRockers on April 05 2004,2:44 pm
Greetings to All!

Quote (Scout @ April 05 2004,7:26 am)
Quote (GeoRockers @ April 03 2004,6:28 pm)
Are you now logged in?

Yes.


Thanks for your help. :)

It appears that the inactivity timer section in the forum software is checking the time stamp of its cookies and forcing the logout.

We'll see what we can do to fix this. :D


George

Posted by PC Medic on April 05 2004,3:33 pm
Checking settings last night I had noticed a low setting on the forums timeout setting and adjusted this. So the inactivity timer for the forums has been increased and the problem hopefully solved. Please let me know if you experience any further issues.


Posted by Scout on May 05 2004,10:36 am
I'm ready to finally put this issue to rest. For weeks now, I've been able to access the forums without logging in over and over again. From the home page, I click on "My Navicache" then "Discuss Caching". I always find myself still logged in. Before, I used to go directly to "Forums" from the home page and usually found I had to log in again. So, I don't do that anymore.

Which reminds me of the old joke:
Patient (raising his arms): Doctor, it hurts when I do this.
Doctor: So, don't do that.



Posted by YardBoy on May 09 2004,1:01 pm
Quote (Scout @ May 05 2004,12:36 pm)
... From the home page, I click on "My Navicache" then "Discuss Caching". I always find myself still logged in. Before, I used to go directly to "Forums" from the home page and usually found I had to log in again...

Thanks, Scout, for the work-around.  I had given up coming to the Forums.
Posted by YardBoy on May 09 2004,1:17 pm
Dear Super Admins,

When I do a "Member Login", 21 cookies are set on my hard drive.  When I go to the Forums, an additional 5 are set.  From a security standpoint, my previous #1-rated SpySweeper wiped out all cookies.  I now have Guard-IE which lets me pick and choose.  Which of the 26 cookies placed on my hard drive are absolutely necessary?  Which will let me use NaviCache quickly and easily considering I'm the only one using my computer, I'm behind multiple firewalls, and scripts are not allowed on my computer?

Thanks

Posted by gnbrotz on Jan. 07 2007,3:06 pm
I have cookies enabled, but still find myself having to log in (to Navicache.com) each time I visit.  How long should the cookie last?
Posted by PC Medic on Jan. 07 2007,6:08 pm
See first post in < this thread > .

Also, be sure you do not have your browser set to clear cookies on exit.

Posted by gnbrotz on Jan. 10 2007,2:53 pm
That did the trick.  Thanks.
Posted by PC Medic on Jan. 10 2007,3:11 pm
Quote (gnbrotz @ Jan. 10 2007,4:53 pm)
That did the trick.  Thanks.

You're welcome!

I have merged your question with the original topic as well.

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